Effective Date: 05-08-2025

Welcome to Shiniyal (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us online.

By accessing our website, www.shiniyal.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Full name, email address, phone number, shipping and billing address.
  • Order Information: Items purchased, order history, payment method (note: we do not store your card or UPI details).
  • Usage Data: Browser type, IP address, pages visited, time spent on site, device used.
  • Communication Data: Emails, messages or feedback you send us.

2. How We Use Your Information

We use the information collected for:

  • Fulfilling and delivering orders
  • Sending order updates and shipping notifications
  • Providing customer support
  • Improving user experience and website functionality
  • Sending promotional offers, newsletters (only if opted in)
  • Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to any third parties. However, we may share your data with:

  • Logistics partners for shipping and delivery purposes
  • Payment gateways for secure transaction processing
  • Service providers like email marketing or analytics tools (Google Analytics, Facebook Ads, etc.)

All our third-party partners are contractually obligated to keep your data secure.

4. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data (subject to transactional record retention laws)
  • Opt out of marketing communications at any time

To exercise any of these rights, you may contact us at jewellery@shiniyal.com.

5. Cookies and Tracking

Our website uses cookies to improve performance, personalize content, and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you are a parent or guardian and believe your child has provided us information, please contact us for removal.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date”.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at:

📧 jewellery@shiniyal.com
📍 Shiniyal Studio, 501, Solitaire Premier Tower, Ganga Dham Road, Market Yard, Pune – 411037