jewellery@shiniyal.com - For general queries
accounts@shiniyal.com - For billing related queries
FREQUENTLY ASKED QUESTIONS
No, Shiniyal offers high-quality imitation jewellery with anti-tarnish coating, designed to look luxurious while being affordable and long-lasting.
All our pieces are anti-tarnish and made to last. However, we recommend avoiding direct contact with water, perfumes, soaps, and sweat for best longevity.
Yes, we offer COD for most pin codes across India. You’ll see the option at checkout if your area is eligible.
Orders are typically dispatched within 1–2 business days and reach you within 5–7 working days, depending on your location.
We accept returns/exchanges only if the product is damaged or incorrect. Please contact us within 48 hours of delivery with photos for a hassle-free resolution.
One has to raise a request via mail with the images of damaged piece at returns@shiniyal.com
Absolutely! All our jewellery comes in beautiful, gift-ready packaging — perfect for birthdays, anniversaries, or just to make someone feel special.
Yes, most of our rings and bracelets are adjustable and one-size-fits-most — no size worries at all!
